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    How Mercedes-Benz Transforms Technician Support

    A global automotive icon, Mercedes-Benz is laser-focused on delivering the ultimate customer experience through the design and production of premium vehicles and superior service. This video highlights how Microsoft Dynamics 365 Remote Assist technology and HoloLens 2 helps Mercedes-Benz improve technician efficiency, speed problem resolution and reduce the impact of service-related travel on costs and the environment. Watch the video to see the connection between these capabilities and the ability of Mercedes-Benz to drive its customer experience goals.

    How Mercedes-Benz Transforms Technician Support published by WorkMagic, LLC

    We specialize in full service business technology consulting.  Our clients are at the center of our operating model which is structured to allow us to be entrepreneurial and proactive in our approach, and enables our employees to “roll up their sleeves” and work directly with you. We specialize in full service business technology consulting.  Our clients are at the center of our operating model which is structured to allow us to be entrepreneurial and proactive in our approach, and enables our employees to “roll up their sleeves” and work directly with you.