Buffalo Moves Critical City 311 Call Center Home Amid Pandemic Closure

This case study describes how, during the COVID-19 pandemic, the City of Buffalo redeployed its call center as a remote solution in just 2 days using Cisco call center solutions. For more information about Cisco call center solutions, please contact Titanium Inc..

Buffalo Moves Critical City 311 Call Center Home Amid Pandemic Closure published by Titanium Technologies

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