Intelligent, Trusted, Flexible

This infographic offers an in-depth look at how Microsoft business analytics and AI is intelligent, trusted, and flexible. This service produces faster, more accurate insights and predictions. It also offers the most secure, compliant, and scalable system. Finally, it works with what you have.

3 Smart Ways to Exceed Your Customers' Digital Expectations

Customer experience (CX) is taking the forefront as businesses discover its strong correlation to revenue growth. The drive to become an experience-focused business doesn't just come from the C-suite. Anyone with a deep understanding of today's digital mandate and a strong vision for what digital experiences can do for customers and the business can lead the charge. Sign up now to stay connected to show you the three smart ways to exceed your customers' digital expectations, along with real-world success stories, to help unlock your organization's potential.

Empowering the assembly line

Toyota was already planning to deploy Microsoft Teams to connect its diverse lines of business and improve productivity, when the pandemic hit. A six-month launch plan was reduced to three weeks, connecting 40,000 people across the company and enabling a more efficient method for virtual troubleshooting of processes. Learn how Teams supports the company's culture and ideals.

Putting the Team back in Teamwork

Microsoft Teams has quickly become the ultimate collaboration and teamwork application where users can easily add, customize, and find everything they need in one place. In this article, learn the basics around navigating Teams, discover new features for stronger collaboration, and examine business scenarios to understand the benefits as it integrates all the people, content, and tools your team needs to be more engaged and effective.

Our approach to responsible AI 

This video highlights six important principles Microsoft considers  before their AI products go into production: fairness, reliability and safety, inclusiveness, privacy and security, accountability, and transparency.

Toyota Motor North America Migrates 40,000 to Microsoft Teams in Three Weeks

How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three weekends. Teams Only mode included a superior audio conferencing and calling experience, including Teams Phone for external calls. Employees appreciate the dynamic emergency calling feature. All meeting rooms are now Teams-ready.

HP uses AI to transform its customer support experience

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to solve common problems, support staff use the Microsoft AI solution for instant access to a wealth of troubleshooting information, and the company gains deeper insights into common customer issues.

Stay productive while working remotely

Microsoft aims to keep teams connected while they work apart by making Microsoft Teams available to as many people as possible. In this article, learn how Teams allows you to chat, meet, call, learn, and collaborate all in one place. You will also find resources on getting started with teams for free, best practices on running virtual and inclusive meetings, and tips to foster community while working remotely.

Predictive Analytics

This infographic is an overview of how Azure Machine Learning is the best way to transform your organization with the power of AI. This tool highlights the growing market opportunity and how Microsoft itself has leveraged AI into ongoing momentum for its own business.